Our Process
RECRUIT
YNVA reduces the time you spend on hiring by weeding through the applications and screening initial candidates. Our pride and joy is our database full of eager, excited and skilled workers ready to help you out!
YNVA facilitates the interviews you wish to have and make sure you are only spending time speaking with candidates who would be a good fit for your specific role.
>
MANAGE
YNVA is hands-on throughout the onboarding process - we take care of all contracts that are required and all overseas fees and taxes.
YNVA also maintains the appropriate protocols to track and manage the hire's activity and hours worked to ensure you are getting your money's worth!
Most importantly, we've been down this road before and we want to make your experience as seamless and productive as possible.
>
TRAIN
YNVA prides itself on its abilities to help train newly hired virtual assistants. While no one can know your business better than you, YNVA will help give you the best practices that are of the utmost value when training staff working from remote locations.
YNVA is also able to help practice scripts or provide insight on other skills or trades to which we have past experience in.
What's Important to Us?
Innovation
We embrace creativity and innovation to develop unique solutions that meet the evolving needs of our clients.
Team Work
Collaboration and teamwork are the heart of our company. We work together to achieve goals and go above our client's expectations.
Loyalty
At our company, loyalty is a core value that builds trust, positive relationships and repeat business. We are 100% committed to our clients and their success.
Services
Highly-personalized matching process to find the perfect virtual assistant for each client's unique needs.
Exceptional customer service and ongoing support throughout the engagement.
100% virtual staffing services, meaning no need for in-office space or equipment for the virtual assistant.
Access to a wide range of skilled virtual assistants with quick learning and training abilities in various areas of expertise.
Our Goals
To provide clients with the best possible virtual assistant experience, tailored to their specific needs and preferences.
To build long-term relationships with clients by consistently exceeding expectations and providing exceptional customer service.
To continuously improve our services through ongoing training and development of our virtual assistants.
To remain at the forefront of the virtual assistant industry by staying up-to-date with the latest technologies and trends.
Why Choose Us?
Extensive experience in the virtual assistant industry, with a proven track record of success.
Highly-personalized approach to matching clients with the perfect virtual assistant for their needs.
Exceptional customer service and ongoing support throughout the entire engagement.
Unique value proposition of having all of our Virtual Assistant staffers located within US time zones.
Competitive pricing and transparent fee structure with no hidden costs.
Communication
Our commitment to clear, concise and effective communication ensures exceptional service and client satisfaction.
Quality
We prioritize quality in everything we do to exceed in client expectations and deliver outstanding results.
Transparency
Transparency is essential to our client relationships. We prioritize honesty to build trust and ensure mutual success.
Find out today how our VAs can win you back some time!
© 2023 You Need a VA!